Job Openings: Volunteer Services Associate (F/T) - Member Services Assistant (P/T)

Internship Opportunities

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See event photos from 2008 ICNY Immigrant Heritage Week Celebrations

ICNY staff member Anna Petelka honored by city


 

ICNY staff member Anna Petelka honored by city

On April 18, the International Center’s Conversation Partner Coordinator, Anna Petelka, was honored by the Department of Youth and Community Development and the Mayor’s Office of Immigrant Affairs as part of Immigrant History Week celebrations. The ceremony, held at the Federal Hall Rotunda, honored thirty-seven immigrants from throughout New York City for outstanding achievements.

 

An immigrant herself, Anna joined the International Center to learn English when she arrived in the City from Poland in 1984. Shortly thereafter, Anna became an employee at the Center and has been matching members with volunteer partners ever since. At an average of 2,000 partnerships each year, Anna has connected partners to form more than 40,000 partnerships!

 

The manner in which she conducts her work — with a smile, ease, and creativity — deserves recognition, as does her enormous contribution to improving the lives of New York’s immigrants by partnering them with committed volunteers.

Of Anna’s recognition, Mira Erickson, Director of Programs, said, “I cannot think of anyone more deserving. Anna’s work ethic is exemplary. She is well known for her commitment, extraordinary resourcefulness, and unique efficiency. Her good counsel and her compassionate and affectionate nature are a gift to all of us who work with her at the Center. But beyond that, it is her generosity of spirit that touches and enriches the lives of the thousands of newcomers and volunteers whom she brings together every day of the year in a joyful and seemingly effortless manner.”

Anna said that receiving the award was especially moving because of the love she received from the International Center staff, many of whom attended the ceremony. Although Anna has always been good at matching people, she believes that the key to her success is the attitude she brings to the job. “I like people in a genuine way and no matter my mood, I always treat people the way I want to be treated. I like to be helpful. I believe that no matter how small the help you give someone, it has the potential to make a permanent uplifting impact on their lives.”

We at the International Center know that Anna uplifts our spirits and makes us smile everyday! Congratulations Anna!


 

Job Opportunities

Volunteer Services Associate (Full-time)
Posted: 6/2/2008. Updated: 8/15/2008.

Responsibilities:

The Volunteer Services Associate manages all facets of the administration, management, and development of the Center’s volunteer program, and supports the Outreach and Recruitment Director with volunteer recruitment efforts.

Qualified candidates should demonstrate outstanding interpersonal and presentation skills in order to interact with highly accomplished volunteer candidates. Excellent organization skills and high flexibility are also required to handle a heavy administrative workload in a busy office environment. Strategic and analytical thinking abilities are also key to this position.

Reports to: Outreach and Recruitment Director

I. Volunteer Services Department Administration, Management, and Reporting

1. Administration & Management:

- Handle day-to-day administration of the Volunteer Services Department
- Supervise Volunteer Services Administrative Assistant (P/T)
- Recruit, train, and supervise administrative interns and volunteers

2. Tracking & Reporting:

- Manage volunteer database
- Maintain and improve existing volunteer tracking system
- Design and manage reporting systems
- Draft reports for ICNY’s Executive staff and Board of Directors
- Implement volunteer section of ICNY’s Strategic Plan and track records

II - Volunteer Intake

1. Volunteer Recruitment, Outreach & Communication:

- Handle emails and phone calls from prospective volunteers
- Maintain, optimize, and search for new online referral sources
- Work on special projects with Director of Outreach and Recruitment

2. Volunteer Screening, Orientation & Placement:

- Review and respond to approximately 20-30 volunteer applications per week
-
Interview, screen and place approximately 8-16 prospective volunteers per week
-
Manage pool of volunteer interviewers (schedule, payment, etc.)
- Oversee volunteer placement process (training and identification) handled by Volunteer Services Assistant

III. Volunteer Retention & Community Building

1. Communications:

- Provide support to and interact with ICNY volunteers daily
- Conduct and supervise follow up and appreciation activities
- Manage and improve internal communications with and among volunteers (including monthly e-newsletter, volunteer-related website pages, volunteer feedback)
- Design and conduct volunteer satisfaction surveys as necessary

2. Event Planning:

- Plan and execute Volunteer Appreciation Week events in April-May, as well as other appreciation events year-round
- Recruit, train, and supervise event planning interns

IV. Additional Responsibilities

- Manage Theater Desk volunteers
- Work on special projects as needs arise

Qualifications:

- Excellent interpersonal and communication skills.
- Highly organized and flexible.
- Strong data management skills.

Additional qualifications:

- College degree.
- 2-3 years office administration experience desired.
- Working knowledge of Word, Excel and Microsoft Access required as well as knowledge of or willingness to learn Dreamweaver.
- Strong attention to detail.
- Ability to juggle multiple projects and work with a large volunteer corps.
- Volunteer management experience a plus.
- Familiarity with and interest in issues relevant to immigrants and newcomers to the United States. 
- Motivated and interested in learning within a high-energy, fast-paced, multi-cultural environment.

How to apply:

Please send resume and cover letter as soon as possible to Emilie Bouvier, Volunteer Services Associate at:

ebouvier@intlcenter.org

or

The International Center in New York
50 W. 23rd Street, 7th floor
New York, NY 10010

Must include “Volunteer Services Associate” in the subject line.
Full time position. Salary: Low to mid 30's (commensurate with experience). Full benefits. EOE. Desired start date: September 1-15, 2008.

____________________________________________________________________

Member Services Assistant (Part-time)
Posted: 5/23/2008. Updated: 7/21/08.

Responsibilities:

The Member Services Administrative Assistant supports the Member Services Associate with member intake and data management, ensuring smooth coordination with the Front Desk and Member Services staff.

Reports to: Member Services Associate

I. Data Entry & Cash Sheet Maintenance

Enter the administrative records of all new ICNY Members into the database on a daily basis

-Transcribe daily Cash Sheet into an Excel format
- Reconcile cash sheets with receipts books and daily database Membership reports on a daily basis

II. Registration & Paperwork

- Conduct 1 member orientation session each week: screen prospective members for English proficiency, lead tours of the Center, provide information about the Center’s programs and policies, and register members who are interested in joining the Center
- Provide registration assistance to the Front Desk and Member Services staff as needed

III. Membership inquiries, Internet Membership Applications & Front Desk

- Check membership email daily: process applications received via internet, respond to email inquiries, schedule prospective members for orientation appointments
- Staff the Front desk in conjunction with job duties to ensure smooth coordination in the orientation, registration, and data management of all ICNY members

Qualifications:

- College degree preferred.
- 1-2 years office administration experience desired.
- Working knowledge of Outlook, Word, Excel and Microsoft Access required. 
- Demonstrated data entry experience.
- Strong attention to detail.
- Highly organized and flexible.
- Strong interpersonal and communication skills.
- Familiarity with or interest in issues relevant to immigrants and newcomers to the United States. 
- Motivated and interested in learning within a high-energy, fast-paced, multi-cultural environment.

How to apply:

Please send resume and cover letter as soon as possible and no later than June 9, 2008, to Mary Beth Holman, Director of Outreach & Recruitment, at:

mbholman@intlcenter.org

or

The International Center in New York
50 W. 23rd Street, 7th floor
New York, NY 10010

Must include “Member Services Assistant” in the subject line.

Part-time position: 20 hrs/week. (Flexible schedule within our hours of operations: Mon-Fri., 10 AM – 8 PM, and Sat. 9:30 AM-3:30 PM. Morning schedule preferred.)
Desired start date: ASAP. EOE.

_________________________________________________________________

Volunteer Services Assistant (Part-time)
Posted: 5/23/2008. Updated: 7/21/2008.

This position is now filled.

 

 

Internship Opportunities

No internship opportunities at this time.

General Inquiries:

Send cover letter and resume to:
Beverly Brown Ruggia 

The International Center in New York, Inc.
50 West 23rd Street, 7th Floor
New York, NY 10010-5205;
or email: hricny@intlcenter.org


 

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